Legal
Privacy Policy
How LUNYX AI collects, uses, shares and protects your personal data.
1. Who we are
This Privacy Policy explains how LUNYX AI ("LUNYX", "we", "us") handles personal data when you visit our website, request access, participate in the LUNYX ecosystem or communicate with us. We are the controller of the personal data described here.
2. Data we collect
- Contact details you provide, such as your name, email address and the message you send us.
- Account and participation data when you activate a package: allocation tier, rewards, withdrawals and related records.
- Identity verification data where required by law or our policies before activation or withdrawal.
- Technical data such as IP address, device and browser information, pages viewed and interactions, collected through server logs and cookies.
3. How we use data
- To respond to your requests and provide the services you ask for.
- To operate your participation: allocation, direct bonus, level rewards, profit share distributions and withdrawals.
- To meet legal obligations, including identity verification, fraud prevention and record keeping.
- To secure, maintain and improve the website and our systems.
- To send service communications, and marketing where you have agreed to receive it. You can opt out at any time.
4. Legal bases
Where data-protection law requires a legal basis, we rely on the performance of a contract with you, our legitimate interests in operating and securing our services, compliance with legal obligations, and your consent where we ask for it.
5. Sharing
We share personal data with service providers who process it on our behalf (hosting, email delivery, identity verification, analytics), with professional advisers, and with authorities where the law requires. We do not sell personal data.
6. International transfers
Our network and providers operate in several countries. Where personal data is transferred across borders, we use appropriate safeguards such as contractual clauses recognised by the applicable data-protection authorities.
7. Retention
We keep personal data for as long as needed for the purposes above, and thereafter as required by law, including financial record-keeping obligations. Contact enquiries that do not lead to participation are deleted after 24 months.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or port your personal data, to restrict or object to its processing, and to withdraw consent. You may also complain to your data-protection authority. To exercise your rights, contact us through the contact page.
9. Security
We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and logging. No system is completely secure; please protect your own credentials and devices.
10. Cookies
Our use of cookies and similar technologies is described in the Cookie Policy.
11. Changes
We may update this policy from time to time. The date at the top shows when it was last changed. Material changes will be announced on the website.